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Avoiding Spam

Our top ten tips for avoiding spam

1. Never have catch all email addresses and try and avoid using standard ones like Sales@, support@ etc.
2. It’s best to have a form on your web site for visitors to contact you by but if you want to have a traditional email link use and encoder like AddressMunger or this simple one here they are not foolproof but it will give some protection.
3.Don’t reply to spam, replying only verifies they have an active person.
4. Start using full names in front in your emails. Short names are easily spammed
5. Use a good anti-virus, anti-spam system and keep it regularly updated.
6.Spend some time setting up email filtering – Most modern mail programs allow you to do this. Have your regular clients filtered into a work folder, you mates into a friend’s folder etc.
7. Get advanced spam filtering on your server, we use Gmail for our own mail and get a lot of control of the level of spam filtering, white lists and black lists. Most hosting companies will offer a range of packages with varying degrees of protection.
8. Sign up for a mail preference service, this is a bit extreme and requires anyone sending email to you to fill in a quick form first time they mail you but they are pretty much bullet proof. Not to be confused with the Telephone Preference Service (TPS) which stops you getting unwanted marketing calls (definitely do this!).
9. Don’t send bulk emails using the to or cc fields, protect your contacts by hiding them in the bcc field.
10. Protect your own domain by setting up an SPF (Sender Policy Framework) record. SPF records allow software to detect phishing messages that aren’t coming from the right server and block them.

Spamming in the UK is now illegal, if you are feeling helpful and want to report spam you can use the form here or find out more info at the goverments Information Commisioners Office

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Posted by on 27. Mar 2009

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